Service Metals Case Study

SM Flanges

The Service Metals Group which was established in 1976, has grown and expanded its operations over the past few years and now incorporates Servemet Ltd., Truck Roofs, JBL, Switchblade Metals Ltd, and Euro Transport Manufacturing Ltd.

Recognised as the leader in its field the group has its own transport fleet and ensures a speedy and reliable supply of products including aluminium profiles, GRP panels, Self-Colour or Galvanized Steel profiles and components, throughout the UK.

The increased data-flow with the group was causing issues with their original aging system which required a more advanced replacement.

Their Issue

Service Metal’s original system used an early version of Access which had then been upgraded. It suffered from two main problems: the size of the database caused serious performance issues (taking to long to update data) and the second problem was that information could only be entered after an event had taken place, meaning an increased work load, and no way to dynamically monitor figures such as sales or stock.

“Clutter and confusion are failures of design, not attributes of information.”

Our Solution

Triangle produced an application that was faster, more technically robust and provided greater data integrity. Duplication was reduced by merging all aspects of the currently used systems into one solution, and extending functionality.The stock and sales data can now be monitored and reported on in real-time, within Service Metal’s business rules, and gave an overall improvement to the visibility of the business cycle.

The platform on which the solution was based, was a modern Microsoft-based solution which was compatible with their current hardware and provided advanced features, as well as increasing flexibility for future expansion and development to account for any future growth of the company.

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