ERP Software Modules

An ERP system connects all the different aspects of your organisation to facilitate a holistic approach to business management. It’s a cloud-based software service that gives you real-time visibility of each operational process in your business. 

Mosaic includes a comprehensive set of business-centric modules so you can use a pick and mix approach to select the software you need to enhance your workflows. Mosaic evolves alongside your business - add extra modules at any time, or remove existing modules if they are no longer required.

A customer relationship management (CRM) system helps your business manage customer data. Use the software to store your customers' contact information and make a record of any communication. 

It helps you keep track of customer communications and improve the relationship between business to consumer. CRM systems can also store data about organisations, suppliers and contacts. 

Integrating your CRM with other software modules can save a lot of time throughout the business. All your customer information is available from a centralised location. This eliminates duplicate data entry, so there is no need to transfer data from one system to another. 

Sales order processing includes all the operations required to fulfil a customer’s purchase. From quotes to product catalogues, it streamlines the order process so you can deliver as efficiently and accurately as possible. 

This module enables you to create multi-line quotations and sales orders for your customers. It can automate emails, print to PDF and includes quotation tracking. You can also attach notes, actions and calendar items to specific quotes or sales orders. 

Utilise the product library to add specific product information to quotations, sales orders and purchase orders. 

The manufacturing and conversion module empowers an efficient manufacturing process. 

Using the centralised system, you can create a list of items needed to manufacture a product, otherwise known as Bills of Materials (BoM). Include information such as assembly order or assembly resources (machines, staff etc.), and create works or sales orders. 

This module enables full visibility of your stock levels, so you know exactly how much you have available to sell. Accurate stock control is imperative to fulfilling customer orders without mistakes or delay.  

A centralised stock control system ensures all of your teams have access to the same information - eliminating duplicate data entry and miscommunication between departments. 

If you have a mobile workforce, this is the right module for your business. The software improves workforce visibility and streamlines workflows to enhance productivity and efficiency. 

This module includes a back-office application for office-based workers and a mobile application for the mobile workforce. The applications synchronise in both directions, and the mobile application will store work until a wifi (or 3G/4G) signal is available.

The quality control module empowers greater visibility of your inbound quarantine and sales returns. This module ensures that your products meet the correct quality standards. 

Monitoring your operational processes, and the overall output, can help your business to identify strengths and weaknesses within your workflows. Further, it facilitates better management of costs and efficiency. 

Take complete control of your quality checks by creating rules and parameters; for example, random, proportion and calendar-based. Plus, it can be utilised to monitor quarantined stock locations, and returns management. 

So, you are approaching the end of your sales cycle - the last thing to do is invoice your customer for the product or service they have received. 

With the invoicing module, you can create both sales invoices and purchase orders; options include email automation, print to PDF and post to accounts. It can also match purchase invoices to goods in records.