Torex Electronics
Automation
60% faster order processing through automation.
Scalable
Enabling Torex to handle higher transaction
volumes without adding administrative overhead.
Relationships
Improved supplier and customer relationships thanks to faster
communication and transparency.
The Client
Torex is a leading manufacturer of electronic components, serving a diverse set of global customers. With a focus on efficiency, reliability, and speed, Torex manages complex supply chains that require fast, accurate communication with suppliers and customers.
The Challenge
Torex’s business depends on processing large volumes of purchase orders, invoices, and shipment notices. However, their existing processes relied heavily on manual entry and email-based exchanges, which caused:
● Delays in order processing
● Increased risk of data entry errors
● Limited visibility into real-time transactions
● Higher administrative costs
To continue scaling and better serve their partners, Torex needed a streamlined, automated system for exchanging business documents.
The Solution
Torex partnered with Triangle to design and implement a robust Electronic Data Interchange (EDI) system.
Triangle’s dev team worked closely with Torex’s team to:
● Integrate EDI directly into Torex’s existing ERP and CRM platforms.
● Set up standardised communication protocols to ensure compatibility with suppliers and customers worldwide.
● Provide staff training and support to ensure a smooth transition from manual to automated processes.
● Map and digitise key document flows (purchase orders, invoices, shipping notices).
The results
Since implementing the EDI system, Torex has achieved:
● 60% faster order processing through automation.
● Significant reduction in errors, ensuring cleaner data and more reliable transactions.
● Improved supplier and customer relationships thanks to faster communication and transparency.
● Scalable infrastructure, enabling Torex to handle higher transaction volumes without adding administrative overhead.
“Working with Triangle has transformed the way we operate. The EDI solution streamlined our operations, reduced errors, and gave us the confidence to scale quickly. It’s been a game changer for Torex.”
Gareth Henson, MD, Torex
