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Insights

Practical advice for field and operations teams

Notes from the field on paperwork, proof of work, mobile forms and getting more from the data your teams already collect.

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Formulate

Should field service businesses be afraid of AI?

Everyone seems to have an opinion on artificial intelligence, and most of the loudest ones are worrying. For landscaping and highways businesses, the more useful question is not whether AI will arrive, but who you trust to help you use it well.

Highways

Winter is starting earlier. Is your winter services operation ready?

The businesses that get caught out by winter usually aren’t the ones without a plan, they’re the ones whose plan was built for the winter that used to happen rather than the one that’s actually coming, and that gap tends to open up faster than most people expect.

Health and safety

Health and safety compliance in the field

When did you last ask yourself how confident you really are that every safety check your field teams ran last week actually happened? For most businesses managing mobile workforces, that question lands uncomfortably.

Formulate

Why field operations teams struggle to trust their own data

Every operations director knows the feeling, because it tends to arrive at the same time every week, usually just as the weekend’s jobs have landed and the Monday morning report is sitting open on screen, and something about the numbers simply doesn’t sit right.

Formulate

Uncertain times

Three decades of supporting mobile workforces have taught us a consistent truth: the businesses that invest in operational resilience during difficult periods are the ones that are still growing when conditions improve.

Construction

Contract profitability part two

In Part One of this series, we looked at the cost of not having the right data. The delays, the margin erosion, the decisions made on assumptions that prove expensive. Part Two is different.

Construction

Contract profitability

When you’re managing a mobile workforce, the difference between a profitable contract and one that eats into your margins often comes down to data, specifically, how quickly you can access it, how accurate it is, and what you do with it.