Case study
An electronics business runs costing, quoting, purchasing, stock and accounts on Mosaic, which has grown with it for over 20 years.
Triangle Software has worked with Diamond Electronics for more than two decades. The business needed a system that could grow with it and support everything it does, from the first quote to the final invoice.
Diamond Electronics' earlier systems weren't connected. Costing, quoting, purchasing, stock control and accounting each relied on manual steps, which slowed work down and left room for mistakes between departments.
Diamond Electronics adopted Mosaic more than 20 years ago and has moved with it through several versions. Mosaic gives the business one place to run its core work:
Mosaic is configured around how Diamond Electronics works, so each job passes from one department to the next without being keyed in again.
Our ongoing collaboration with the KBS team has enabled us to continually refine our systems and processes. The level of integration and reliability the system offers is central to how we operate today.
— Jamie Willets, Diamond Electronics
Insights
Everyone seems to have an opinion on artificial intelligence, and most of the loudest ones are worrying. For landscaping and highways businesses, the more useful question is not whether AI will arrive, but who you trust to help you use it well.
The businesses that get caught out by winter usually aren’t the ones without a plan, they’re the ones whose plan was built for the winter that used to happen rather than the one that’s actually coming, and that gap tends to open up faster than most people expect.
When did you last ask yourself how confident you really are that every safety check your field teams ran last week actually happened? For most businesses managing mobile workforces, that question lands uncomfortably.
There is a version of the AI conversation that stays firmly in the world of dashboards, roadmaps and capability announcements.
Triangle Software has been a game changer for us. What used to take days chasing paperwork now takes minutes, and we have complete visibility across all projects.
