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Case study

Hi-Way Services cut paperwork processing time by 70%

  • Highways
  • Formulate

Overview

A road marking contractor digitised its Daily Record Sheets with mobile data capture, turning days of paperwork chasing into minutes and giving managers full visibility across every project.

Hi-Way Services is an independent UK road marking contractor with over 30 years of experience, operating from depots in Kent and Sussex. They run multiple road marking projects each week, each needing Daily Record Sheets to document crew hours, materials, equipment and site conditions.

Originally delivered on Triangle's Reach platform. The same capability is now part of Formulate.

The challenge

Paper-based Daily Record Sheets meant:

  • Duplicated manual data entry
  • Inconsistent or missing information
  • Delayed submission from remote sites
  • A heavy admin burden for client reporting and audits

What we did

Triangle digitised the Daily Record Sheet process with mobile data capture:

  • Forms completed on tablets and smartphones, fully offline capable
  • Customised, standardised templates
  • Photo and GPS capture for site validation
  • Cloud submission with real-time manager access
  • Automated analytics and reporting dashboards

The results

  • 70% reduction in paperwork processing time
  • Records available instantly for client review and submission
  • Better accuracy and compliance, with full audit trails
  • Live job progress visibility for scheduling and resource allocation
  • Strong adoption from crews

Triangle Software has been a game changer for us. What used to take days chasing paperwork now takes minutes, and we have complete visibility across all projects.

— Operations Manager, Hi-Way Services

Insights

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Trusted by businesses across the UK

Triangle Software has been a game changer for us. What used to take days chasing paperwork now takes minutes, and we have complete visibility across all projects.

Operations Manager, Hi-Way Services Ltd
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