Case study

L&R Roadlines runs end-to-end operations on one system

  • Highways
  • Tailored

Overview

A highways road maintenance contractor replaced an ageing platform and paper Daily Record Sheets with one bespoke system covering the whole job lifecycle, from quote to invoice.

L&R Roadlines provides road maintenance and operations services across the highways sector. Their ageing Oria platform could no longer support how the business actually worked, leaving teams stitching together paper and disconnected systems.

The challenge

  • Manual, error-prone Daily Record Sheets and data entry across disconnected systems
  • Paper-based health and safety checks that left compliance gaps
  • Manual rate matching against contract schedules
  • Slow invoicing that delayed cash flow
  • Little real-time visibility of job profitability or crew performance

What we did

Triangle designed a bespoke, fully integrated system covering the complete job lifecycle:

  • Contract and quotation management
  • Mobile apps so field crews complete DRSs, capture site conditions, run mandatory safety checks and record additional work
  • Automated matching of completed work against contract rates
  • Flexible invoicing supporting multiple formats
  • Advanced reporting and data interrogation

The results

  • Paper workflows replaced by one system
  • Cash flow accelerated through automated rate matching and invoicing
  • Less administrative burden and fewer data-entry errors
  • Compliance strengthened with digital safety checks built in
  • Complete visibility across contracts, jobs, staff and finances
  • A scalable platform to support long-term growth

Insights

Notes from the field

View more insights

Winter is starting earlier. Is your winter services operation ready?

The businesses that get caught out by winter usually aren’t the ones without a plan, they’re the ones whose plan was built for the winter that used to happen rather than the one that’s actually coming, and that gap tends to open up faster than most people expect.

Health and safety compliance in the field

When did you last ask yourself how confident you really are that every safety check your field teams ran last week actually happened? For most businesses managing mobile workforces, that question lands uncomfortably.

Why field operations teams struggle to trust their own data

Every operations director knows the feeling, because it tends to arrive at the same time every week, usually just as the weekend’s jobs have landed and the Monday morning report is sitting open on screen, and something about the numbers simply doesn’t sit right.

Trusted by businesses across the UK

Triangle Software has been a game changer for us. What used to take days chasing paperwork now takes minutes, and we have complete visibility across all projects.

Operations Manager, Hi-Way Services Ltd
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