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Case study

Pro Landscapes cuts paperwork errors by 90% with mobile forms

  • Maintenance
  • Formulate

Overview

A growing landscaping company replaced paper job sheets with Formulate, cutting paperwork errors by 90% and form processing time by 75% while speeding up billing.

Pro Landscapes is a growing landscaping company delivering high-quality residential and commercial outdoor spaces. They relied on paper forms and manual processes for job site management, which led to lost paperwork, delayed approvals, billing delays, poor office-to-field communication and limited operational visibility.

The challenge

  • Lost paperwork and delayed approvals
  • Billing delays
  • Inefficient communication between the office and the field
  • Poor visibility of what was happening on site

What we did

Triangle implemented Formulate, its mobile forms and workflow automation app, so Pro Landscapes could:

  • Create custom mobile forms for site check-ins and client sign-offs
  • Route approvals automatically back to the office
  • Capture real-time field data with photos and GPS tags
  • Standardise time and material tracking across job sites

The results

  • Paperwork errors reduced by 90%
  • Form processing time cut by 75%
  • Better communication between crews and the office
  • Faster billing through instant client approvals
  • Standardised workflows across all teams

Insights

Notes from the field

View more insights

Should field service businesses be afraid of AI?

Everyone seems to have an opinion on artificial intelligence, and most of the loudest ones are worrying. For landscaping and highways businesses, the more useful question is not whether AI will arrive, but who you trust to help you use it well.

Winter is starting earlier. Is your winter services operation ready?

The businesses that get caught out by winter usually aren’t the ones without a plan, they’re the ones whose plan was built for the winter that used to happen rather than the one that’s actually coming, and that gap tends to open up faster than most people expect.

Health and safety compliance in the field

When did you last ask yourself how confident you really are that every safety check your field teams ran last week actually happened? For most businesses managing mobile workforces, that question lands uncomfortably.

Trusted by businesses across the UK

Triangle Software has been a game changer for us. What used to take days chasing paperwork now takes minutes, and we have complete visibility across all projects.

Operations Manager, Hi-Way Services Ltd
  • Hi-Way Services
  • L&R Roadlines
  • Eurovia
  • Ministry of Defence
  • Nationwide Transport Breakdown Services
  • Wilson & Scott
  • WJ
  • Diamond Electronics
  • BDV Recovery
  • Pro Landscapes
  • Giti
  • Torex